Clinic Technician - Outpatient Cardiology Clinic

About the role

The Clinic Technician at Porter Heart & Vascular Center plays a vital role in delivering high-quality cardiovascular care by supporting efficient clinic operations and ensuring an exceptional patient experience. Working closely with cardiologists, nurses, and clinical staff, this position assists with patient intake, prepares patients for diagnostic testing, and helps coordinate care in a fast-paced specialty environment.

Responsibilities

• Prepares patient for exam and treatment by taking and recording vital signs, symptoms, and other necessary measurements and recording chief complaint.
• Documents pain scores as appropriate.
• Reports condition of patient which may be indicative of change in the patient's condition, to the clinician.
• Affords assistance to providers with exams and minor in-office procedures.
• Affords chaperon responsibilities as needed.
• Utilizes universal blood and body fluid precautions at all times and personal protective equipment as needed.
• Prioritizes patient flow through the clinical process.
• Affords a resource to clinician to provide optimal patient care.
• Provides clerical support with patient/client notifications and documentation, which includes completing medical records, labs, authorizations, X-Rays, hospital records, and any previous care pertaining to each patient visit.
• Provides complete and accurate information, necessary for billing related to the patient encounter in a timely fashion.
• Schedules and re-schedules patients as necessary.
• Confirms patient's appointments for the following days and informs patients of physician's orders or special instructions prior to appointment or procedure.
• Maintains a clean, functional environment including cleaning and disinfection of equipment, exam rooms, and storage areas.
• Disinfects equipment and instruments using appropriate solutions following sterilization procedures.
• Follows manufacturer's recommendations and OSHA guidelines in handling of hazardous substances.
• Performs basic maintenance of equipment and coordinates needed maintenance for prompt repairs.
• Orders supplies and stocks patient care areas.
• Maintains an effective communication mechanism with all external and internal customers.
• Exemplifies service orientation and behaviors in all contacts.
• Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards.

Requirements

• High school diploma/GED or equivalent working knowledge.
• Requires knowledge normally obtained through a medical terminology course.
• Must be willing to complete medical terminology course within the first six (6) months of hire if not previously completed.
• Must possess excellent organizational skills as well as effective human relations and communication skills.
• Working knowledge of medical terminology, computer literacy and keyboarding skills are required.
• Preferred Qualifications: Certified Nursing Assistant experience preferred.

Qualifications

• Education: High school diploma/GED or equivalent working knowledge.
• Experience: Requires knowledge normally obtained through a medical terminology course.
• Skills: Excellent organizational skills, effective human relations and communication skills, working knowledge of medical terminology, computer literacy and keyboarding skills.
• Preferred: Certified Nursing Assistant experience preferred.

Skills

• Attention to detail.
• Effective communication.
• Compassion.
• Team-oriented approach.

Benefits

• Compensation: $20 to $26.75 wage based on experience and education.
• Shift Differential for weekends.
• Annual Increases.
• Paid Time Off.
• Medical, Vision, Dental benefits.
• 401(k) with employer match.
• Education Benefits: FHP Tuition Assistance, Student Loan Forgiveness.
• Other Benefits: Onsite Gym, Wellness Programs, Discount programs, The Learning Center (childcare services).

Pay

• $20 to $26.75 wage based on experience and education.

Schedule

• Full-time, 40 hours per week, 5x8 hour day shifts Monday thru Friday.