Clinic Support Coordinator

Responsibilities

• Open and/or close the clinic as scheduled
• Answer incoming phone calls, monitor emails, following HIPAA protocols, and route messages to appropriate team members
• Greet families, complete client check-in procedures, and assist clients as needed
• Manage scheduling needs, including rescheduling appointments when necessary
• Support therapy team members by assisting with session preparation, materials, filing, and in-session support when requested
• Prepare rooms, gyms, and materials for individual and group therapy sessions as requested by therapists
• Maintain overall clinic organization, cleanliness, and safety, including resetting therapy spaces after sessions
• Stock treatment rooms and common areas; organize toys, equipment, kitchen, and storage spaces
• Track inventory, monitor expiration dates, and ensure adequate supplies are available
• Complete approved purchasing and shopping for clinic needs, including weekly shopping and submitting group shopping lists
• Sanitize therapy tools, toys, equipment, and surfaces throughout the day in accordance with clinic standards
• Manage daily upkeep tasks such as dishwashing, laundry collection, vacuuming, sweeping, and trash removal
• Refill clinic supplies including paper products, soap, and sanitizer
• Assist with food preparation and clean-up for feeding therapy sessions
• Complete monthly safety checks of clinic equipment and report concerns as needed

Qualifications

• Positive outlook on life
• Flexible with the ability to adapt quickly to changes
• Organized
• Exhibits responsibility and professionalism
• Good communication skills
• Likes to work with children and their families
• Desire to learn and advance skill set
• Driven to reach goals/targets
• Creative
• Attention to detail
• Ability to start and foster relationships
• Effective and efficient problem solver
• Excellent attendance record and punctuality
• Likes to work in a fast paced environment with others
• Enjoys the pediatric population and their families