Clinic Supervisor Primary Care

About the role

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.

Responsibilities

• Provide supervision to department staff, work independently and collaborate with Practice Manager on relevant clinical issues
• Assist in recruiting and retaining talented staff and ensure proper training, resource allocation and develop standards to monitor and evaluate staff performance
• Implement and maintain clinical and business policies and procedures
• Ensure patient satisfaction within the clinic site and resolve patient issues
• Ensure strict adherence to policies/procedures related to clinical compliance, Standard Work development and maintenance, etc.
• Analyze metrics weekly relating to patient satisfaction, access and achievement of quality goals and objectives; develop and implement operational changes based on metrics
• Monitor, manage and ensure that provider and clinic empanelment is accurate
• Educate staff and providers on monthly metrics, glide paths, goals and areas for improvements
• Contribute to the development of short and long-term site workflow planning, then ensure plans are executed
• Achievement of clinical and business compliance and licensures for labs, staff and requirements