Clinic Supervisor - Multispecialty

Responsibilities

• Coordinating day to day clinic operations and provide day to day support for staffing schedules of providers, nurses and PSR’s.
• Hiring and onboarding of appropriate staff.
• Supervise assigned clinical and/or patient service representatives.
• Provide Leadership within the clinic setting in order to ensure effective, efficient office operations, optimizing performance and continually improving the quality of care in a vastly changing health care environment.
• Possess in-depth knowledge of and provide operational support for tasks and job functions performed in areas of responsibility, including protocols, processes, policies and procedures.
• First line decision maker with respect to employee relations situations; informing appropriate clinic administrator/senior clinic administrator of all employee situations and partnering with appropriate clinic administrator/senior clinic administrator on high level employee situations.
• Balance team and individual responsibilities; be open and objective to other’s views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests.
• Follow protocols and policies in decision making.
• Identify and resolve day-to-day issues related to position of oversight.
• Seek guidance from clinic administrator/senior clinic administrator as needed.
• Be aware of what is happening in the clinic/department and the organization by attending clinic/department meetings, reading emails and regularly checking information on the organization’s intranet site.
• Demonstrate initiative to improve quality and customer service by striving to exceed customer expectations.

Qualifications

• Education: Minimum Requirements Bachelor’s degree RN/LPN/CMA or combination of education and experience required.
• Preferred Or Specialized Business and/or health care management degree preferred.
• Experience: Preferred Or Specialized 2-3 years clinic operations experience preferred.