Clinic Supervisor

Position Summary

As a Clinic Supervisor at Premier, you will play a crucial role in shaping our organizational culture and supporting our dedicated team.

Key Responsibilities

• Oversee daily clinical and administrative operations within an orthopaedic or specialty practice setting

• Manage patient flow, provider scheduling, and staffing coordination across providers and locations

• Supervise and support front desk staff, medical assistants, cast technicians, APPs, and ancillary clinical staff

• Lead onboarding, training, coaching, and performance management for assigned team members

• Ensure efficient clinic workflows, including imaging coordination, DME, casting/bracing, and pre- and post-operative processes

• Maintain compliance with HIPAA and applicable regulatory requirements in an outpatient setting

• Utilize EMR and practice management systems to support operations and documentation accuracy

• Track and analyze key performance metrics such as productivity, patient access, and patient satisfaction

• Support revenue cycle processes including basic billing and coding workflows

• Identify workflow gaps and implement process improvements to enhance efficiency and patient experience

• Communicate effectively with physicians, APPs, staff, and patients to support care delivery and operational goals

• Foster a collaborative, accountable, and patient-centered team environment

Qualifications

• Education: High school diploma or GED required. Associate’s or Bachelor’s degree in Healthcare Administration, Business Administration, or a related field preferred

• Licenses & Certifications: BLS certification preferred

• Experience: 3–5+ years of experience in an orthopaedic practice, surgical specialty clinic, or multispecialty healthcare setting

• Strong background in healthcare operations with exposure to clinical workflows, patient flow, and provider support

• Prior supervisory or leadership experience managing clinical and/or administrative staff, including scheduling, onboarding, and performance management

• Hands-on experience with orthopaedic-specific functions such as imaging coordination, DME, casting/bracing, and surgical workflows

• Experience working with EMR systems (e.g., Epic, Athena, NextGen) and maintaining documentation standards

• Familiarity with HIPAA compliance and regulatory requirements in an outpatient medical environment

• Exposure to billing, coding workflows, and revenue cycle processes preferred

• Experience with data tracking, reporting, and performance metrics strongly preferred