Clinic Receptionist - Part-time

Essential Functions

Understanding of the clinic and hospital patient accounts system as it pertains to clinic patients and demographics.

Position Responsibilities

• Greets and registers patients; obtains medical insurance information; obtains necessary signatures; pulls patient medical records; prepares chart with accurate patient information; expedites patient flow with clinical staff.
• Answers patient-related questions in a courteous manner and makes payment arrangements. Seeks assistance when not able to reach a solution.
• Answers phone, takes messages, handles caller questions, and places calls to physicians and nurses using proper phone etiquette.
• Completes all in-house training and mandatory classes offered or assigned by the Clinic Director or the Education Department of the hospital.
• Provides assistance to fellow employees in the office or any other department if applicable.
• Prepares charts with patient information and required forms.
• Orders supplies for the office, clinic, and physician weekly with the approval of the Clinic Director.
• Maintains accurate billing logs and daily edit logs.
• Keeps appointment schedule up to date.
• Posts cash received each day in a timely manner and to the correct patient account.
• Congducts banking functions in a timely and accurate manner.
• Gives assistance to Specialty Clinic Physicians and their staff as needed if applicable.
• Participates in the maintenance of complete confidential patient records.
• Stay current on all hospital and clinic policies such as the Safety Policy, Emergency Preparedness Plan, Material Safety Data Sheets, and the hospital mission and vision statements.
• Participates as a team member in clinic and hospital-wide.
• Reports all areas of concern to the Clinic Coordinator.
• Maintains confidentiality concerning the patient and family members.
• Show empathy for the patient and deal with their complaints and problems.
• Orients new personnel as appropriate.
• Restock supplies as necessary
• Does weekly follow-up on clinic accounts taking appropriate action.
• Establishes payment plans as requested per policy. Refers patient to Collections Coordinator to obtain signed payment arrangement.
• Organizes and executes projects as assigned.

Pay Scale

$15.30-$22.03 per hour

Schedule

Part Time, 40 Hours Per Pay Period

Department

Department: Clinic

Position Posted On

Position Posted On: 12/17/2025

Education

Education: Must possess high school diploma or equivalent.

Training and Experience

• Good public relations skills and interact with people well.
• Prior billing experience in a hospital or physician office setting is preferred. Medical terminology and coding are preferred.
• Computer skills, typing skills, calculator skills, and telephone skills are necessary.
• Ability to promote effective written/verbal communication.
• Maintain patient confidentiality and information per policy and procedures.
• Dependable, trustworthy, and flexible.
• Fulfill additional performance responsibilities as assigned and necessary in a timely manner.
• Organizes and executes daily tasks in proper priority.

Skills

EPIC EMR experience is preferred.

Benefits

N/A

Qualifications

N/A

Benefits

N/A

Contact Information

If interested, contact: [email protected]
Mail your application to:
Hamilton Memorial Hospital
c/o Human Resources
PO Box 429
McLeansboro, IL 62859
Or Fax your application to: 618-643-2875
Or email your application to: Bobbie Hamblin.