Clinic Receptionist
About the role
We are seeking a Receptionist, also referred to as a Clinic Receptionist or Hospital Receptionist. The Receptionist is the first point of contact for patients and helps create a welcoming, organized, and professional clinic experience. This position supports daily front office operations by answering phones, greeting patients, scheduling appointments, collecting payments, and ensuring required paperwork is completed. At Knapp Medical Group, our dedicated team of professionals is committed to our core values of quality, compassion, and community. Affiliated with Knapp Medical Center, Knapp Medical Group is actively seeking new members to join its award-winning team! Location: KMG Urgent Care- Mercedes, TX. Employment Type: Full Time. Shifts Available: Nights. Hours: Monday - Friday (5:00pm-11:00pm). Weekends off.
Responsibilities
- Serves as telephone operator
- Greets patients
- Ensures necessary paperwork is completed
- Collects co-pays/deductibles per company policy
- Schedules and reschedules patients’ appointments per established protocols by provider
- Serves as primary customer service representative for the clinic
- Completes other duties and special projects as assigned or requested
Qualifications
- High School Diploma or Equivalent
- Previous medical office receptionist experience preferred
- BLS (AHA) upon hire and maintain current