Clinic Receptionist

About the role

As our Clinic Receptionist, you will be the welcoming face of our clinic, providing essential administrative support and ensuring a smooth patient experience. Your role is vital in maintaining an organized and efficient healthcare environment, from managing patient check-ins and appointments to handling critical patient information with utmost accuracy. You'll play a key part in patient satisfaction and clinic operations, reflecting our commitment to humankindness at every interaction.

Responsibilities

• Answer and route phone calls
• Schedule appointments
• Meticulously collect, verify, and update patient demographic, copay, and insurance information
• Manage document scanning and prepare patient charts
• Assist with check-out procedures, including collecting payments and scheduling follow-up care
• Ensure timely communication regarding appointments
• Support general office needs such as mail handling and supply ordering
• Collaborate closely with clinical staff to ensure patient flow and informed care

Requirements

• At least one year of experience in customer service, clerical, or business-related functions
• Strong organizational skills and the ability to manage multiple tasks effectively
• Commitment to maintaining patient confidentiality
• Adherence to all policies and standards
• Embodiment of values of compassion and integrity

Bilingual abilities and experience with electronic health records (EHR) systems are a plus.

Schedule

• Monday: 7:30am–4:00pm
• Tuesday: Off
• Wednesday: 7:30am–4:00pm
• Thursday: 7:30am–4:00pm
• Friday: 7:30am–4:00pm
• Saturday: 8:00am–4:00pm
• Sunday: Off

Pay

$15.67 – $22.14 per hour

Where you’ll work

From primary to specialty care, as well as walk-in and virtual services, CHI Health Clinic delivers more options and better access so you can spend time on what matters: being healthy. We offer more than 20 specialties and 100 convenient locations, with some clinics offering extended hours.