Clinic Receptionist

About the role

The Clinic Receptionist plays a vital role in the welcoming and efficient operation of our clinic. You will manage patient reception, perform administrative tasks, and ensure smooth clinic operations.

Responsibilities

• Establishes and maintains effective working relationships and outstanding customer service skills.
• Performs patient check-in at the time of the visit, interviews patients, and completes all necessary paperwork to ensure the admitting process is efficient and clinic policies are adhered to.
• Copies/scan patient medical records, benefits/insurance information, and related hardcopy materials into the correct location in the electronic medical record system.
• Collects patient responsibility payments and answers routine patient insurance and billing inquiries.
• Answers phone calls, schedules appointments, ensures insurance coverage, and alerts patients regarding required documentation and payment schedules.

Requirements

• A high school diploma or equivalent.
• An equivalent combination of relevant education and/or experience.
• Experience with Meditech, Allscripts, Google Workspace, and Microsoft Office is preferred.