Clinic Receptionist

Job Summary

As our Clinic Receptionist, you will be the welcoming face of our clinic, providing essential administrative support and ensuring a smooth patient experience. Your role is vital in maintaining an organized and efficient healthcare environment, from managing patient check-ins and appointments to handling critical patient information with utmost accuracy. You'll play a key part in patient satisfaction and clinic operations, reflecting our commitment to humankindness at every interaction.

Responsibilities

• Answer and route phone calls, schedule appointments, and meticulously collect, verify, and update patient demographic, copay, and insurance information.
• Manage document scanning, prepare patient charts, and assist with check-out procedures, including collecting payments and scheduling follow-up care.
• Ensure timely communication regarding appointments and support general office needs like mail handling and supply ordering, collaborating closely with clinical staff to ensure patient flow and informed care.

Required Job Requirements

• One year of customer service experience, clerical, or business-related experience.