Clinic/Practice Assistant, Family Medicine

About the role

Located at 111 Norfolk Street, Walpole MA, our Family Medicine practice provides complete care to both individual patients and whole families, including: Infants, Children, Teens, Adults, Seniors. We deliver a full range of preventive and health maintenance care. Our doctors also treat a range of acute and chronic health problems. In addition, we coordinate our patients’ care when they need treatment by specialists.

Responsibilities

• Performs routine administrative and clerical duties relating to a clinical service or physician practice office.
• Makes patient appointments and maintains appointment records.
• Greet and assist patients.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• File materials in patient folders, and print appointment schedules.
• Process patient billing forms and scan documents to patient medical record/LMR.
• Call for patient medical records and laboratory test results.
• Type forms, records, schedules, memos, etc., as directed.
• May be required to accept co-payments.
• Handles, screens and/or takes messages related to prior authorizations, referrals, and verify registrations for accuracy.
• May monitor patients in waiting room and responds to any needs for information.
• Aids in patient flow processes.

Qualifications

• High School Diploma or Equivalent required.

Requirements

• Experience healthcare office experience 0-1 year required.

Skills

No specific skills are listed for this role.

Benefits

No specific benefits are listed for this role.

Pay

$17.71 - $23.20/Hourly

Schedule

Day (United States of America)