Clinic/Practice Assistant, Endocrinology
About the role
We're seeking a flexible and team-oriented per-diem Clinic/Practice Assistant to join our front desk team picking up shifts primarily in our Endocrinology practice at 10 Members Way in Dover, NH. There are opportunities to support Thoracic Surgery and other specialty practices throughout the Dover, NH location as staffing needs arise. This role provides essential coverage for call-outs, vacations, leaves, and vacancies during practice hours, Monday through Friday, 8:00 AM to 5:00 PM.
What you'll do
Clinic/Practice Assistants play an integral part in the operations of our community-based physician practices. Dedicated to administrative support, our Clinic/Practice Assistants serve as the gatekeepers of our practices and ensure that teams are delivering the highest quality experience that exceeds our patients' expectations.
- Perform routine administrative and clerical duties relating to a clinical service or physician practice office
- Make patient appointments and maintain appointment records
- Greet and assist patients
- Answer telephones, assist callers with routine inquiries, and schedule appointments
- File materials in patient folders, and print appointment schedules
- Process patient billing forms and scan documents to patient medical record/LMR
- Call for patient medical records and laboratory test results
- Open and distribute mail or faxes
- Type forms, records, schedules, memos, etc., as directed
- May be required to accept co-payments
- Handle, screen and/or take messages related to prior authorizations, referrals, and verify registrations for accuracy
- May monitor patients in waiting room and responds to any needs for information
- Assist in patient flow processes
Qualifications
- High School Diploma or Equivalent required
- Healthcare office experience: 0-1 year required
Pay
$17.71 - $23.20/Hourly