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Clinic/Practice Assistant, Endocrinology

Brigham and Women's Hospital · Weymouth, MA · 6 days ago
AdministrativeFull-time

Brigham and Women’s Harbor Medical Associates in South Weymouth is located at 541 Main Street, South Weymouth, MA 02190. This location offers multiple specialties including Cardiology, Diagnostic Radiology, Endocrinology, Family Medicine, General Surgery, Internal Medicine, Pathology, Pulmonology, and Sleep Medicine.

About the role

We are seeking a full-time, 40-hour Clinic/Practice Assistant to support our Endocrinology Suite onsite Monday through Friday from 9:00 AM – 5:30 PM. Clinic/Practice Assistants serve as the gatekeepers of our practices, ensuring teams deliver the highest quality experience that exceeds patients' expectations. While primarily assigned to the Endocrinology Suite, you may be asked to float to other South Shore departments during orientation (for training/precepting) or during staffing shortages/extenuating circumstances (for cross-coverage).

Responsibilities

  • Check in and check out patients
  • Schedule patient appointments
  • Collect balance due and co-payments
  • Complete tasks in Epic in-basket and work queues
  • Serve as the first point of contact for patient appointments

Requirements

  • High school diploma or equivalent
  • 1-2 years of customer service experience

Qualifications

We are looking for well-rounded customer service professionals who can multi-task, prioritize, and thrive in a high-volume outpatient setting. This role is ideal for those seeking to gain healthcare experience or for proven healthcare professionals looking for a new challenge.

  • Prior medical office experience (preferred)
  • Associate’s or Bachelor’s degree (preferred)

Benefits

At Mass General Brigham, we offer comprehensive benefits, career advancement opportunities, differentials, premiums, bonuses (as applicable), and recognition programs designed to celebrate your contributions and support your professional growth.

Pay

This position is classified as Pay Range / Grade 3. Base pay is determined by skills, relevant experience, education, certifications, and other essential factors.

Schedule

  • Full-time, 40 hours per week
  • Monday through Friday, 9:00 AM – 5:30 PM
  • Onsite at 541 Main Street, South Weymouth, MA 02190

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