Clinic/Practice Assistant, Cardiology

About the role

Located at 140 Yarmouth Road in Hyannis, Massachusetts, Mass General Brigham (Hyannis, Cardiology) provides outpatient general cardiology services, echocardiography, cardiac stress testing, and nuclear cardiac imaging. The practice serves the Cape Cod community and also supports Martha’s Vineyard and Nantucket Cottage Hospital, bridging patients to Mass General Brigham academic medical centers for advanced care. This is a full‑time, 40‑hour Clinic/Practice Assistant position, Monday through Friday, 8:00 am–4:30 pm.

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• File materials in patient folders, and print appointment schedules.
• Process patient billing forms and scan documents to patient medical record/LMR.
• Call for patient medical records and laboratory test results.
• Open and distribute mail or faxes.
• Type forms, records, schedules, memos, etc., as directed.
• May be required to accept co‑payments.
• Handle, screen and/or take messages related to prior authorizations, referrals, and verify registrations for accuracy.
• May monitor patients in waiting room and respond to any needs for information.
• Assist in patient flow processes.

Qualifications

• High School Diploma or Equivalent required.
• Healthcare office experience: 0‑1 year required.
• Experience cannot be substituted for the education requirement.

Pay

Pay range: $17.71 – $23.20 per hour (Grade 2).

Schedule

Full‑time, 40 hours per week, Monday–Friday, 8:00 am–4:30 pm.

Benefits

In addition to competitive base pay, Mass General Brigham offers comprehensive benefits, career advancement opportunities, differentials, premiums, bonuses as applicable, and recognition programs.