Clinic Operations Coordinator
Optum · San Antonio, TX · 1 wk ago
Management$50k–$89k/yrFull-time
Explore opportunities with WellMed, part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will be part of a team who shares your passion for helping people achieve improved health outcomes. Explore rewarding opportunities for physicians, clinical staff and non-patient-facing roles. Join us and discover the meaning behind Caring. Connecting. Growing together. Under the general guidance of the Clinic Administrator, supervises and coordinates staff performance, activities and functions at assigned clinic to ensure the delivery of quality patient service. This position ensures assigned staff complies with all regulatory initiatives and policies and procedures and works with senior management to support effective clinic operations. The COC will also provide support to clinic staff in the absence of the Clinic Administrator. Primary Responsibilities Supervises assigned staff to ensure quality patient care, including forms and procedures as requiredMonitors clinic workflow and schedule to ensure productivity standards are metAdministers clinic policies and procedures in a consistent and timely mannerEvaluates performance and recommends merit increases, promotions, and disciplinary actions, assists in interviews, trains, and orients staffEnsures that office space, supplies, assistance are provided and maintained appropriately for medical staff and patient careAssists Clinic Administrator to work with senior management and ensure operations and relations are effectiveAttends required meetings and participates in committees as requestedEnsures personnel forms and/or records are kept updated and submitted to other departments in a timely mannerEnsures that offices for new and incoming physicians are ready and equippedCoordinates staff work activities and serves as resource to medical management staff in various market(s)Collects clinic performance and quality metrics and produces reports for managementOrders office and medical supplies and ensures sufficient quantities are maintained at all timesAssists the Clinic Administrator in budget preparation and adherenceCoordinates conference calls and assist with preparation for meetings for staff in marketPerforms all other related duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications Bachelor's degree in Healthcare Administration, Business Administration, Nursing or related field (4 additional years of comparable work experience beyond the required years of experience may be substituted in lieu of a bachelor's degree)1+ yearS of clinic operations or healthcare experience, including one year of supervisory/lead experienceWorking knowledge of Microsoft Office applications, including ExcelComputer literacyKnowledge of organization policies and procedures and ability to apply principles to solve everyday problems in a variety of situationsKnowledge of fiscal management and human resource management techniquesKnowledge of office management techniques and practices Preferred Qualifications Current State Vocational Nurse License Professional healthcare license or certificationSolid knowledge of Microsoft Office applications, including ExcelSkill in gathering, analyzing, and evaluating dataSkill in written and verbal communicationAbility to exercise initiative, problem solving, decision-makingAbility to establish priorities and coordinate work activitiesGood communication and customer service skills Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $49,700 - $88,800 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.