Clinic Office Coordinator - Detar Medical Group

Be part of a collaborative, purpose-driven culture where your contributions are valued and your growth is supported.

Benefits

• Competitive pay
• Medical, dental, vision, and life insurance coverage
• Generous PTO and extended illness benefits
• 401(k) with company match
• Career development, learning opportunities, and advancement pathways
• Licensure and certification reimbursement for eligible roles
• Student loan assistance for eligible roles
• Employee rewards and recognition programs
• Additional voluntary benefits, including pet insurance, identity protection, and legal insurance

About the role

The Clinic Office Assistant provides administrative and clerical support to ensure efficient operations within the clinic. This role handles patient check-in and check-out, scheduling, patient inquiries, payment processing, and record maintenance to support healthcare providers and ensure a positive patient experience.

Responsibilities

• Greet and assist patients during check-in and check-out, ensuring accuracy in patient information and documentation.
• Schedule patient appointments, obtain pre-certifications, and coordinate with providers for testing, procedures, and surgeries.
• Collect time-of-service (TOS) payments, issue invoices, and process financial transactions in compliance with clinic policies.
• Maintain and update patient records, ensure quality control, and address gaps in care.
• Answer phone calls, respond to inquiries regarding clinic policies and services, and route messages appropriately.
• Enter charges and code invoices for billing, ensuring accuracy and timely processing.
• Monitor and maintain office and clinic supply inventory, placing orders as needed.
• Assist in handling physician call schedules, provider reimbursements, and license renewals.
• Support clinical staff as needed, including assisting in triage and coordinating patient referrals.
• Ensure a clean and organized work environment, following infection control and safety protocols.
• Perform other duties as assigned.
• Maintain regular and reliable attendance.
• Comply with all policies and standards.

Requirements

• 0-2 years of experience in a medical office, clinic, or healthcare administrative setting.
• Proficiency in electronic medical records (EMR) systems and office software.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to multitask and work in a fast-paced healthcare environment.
• Customer service-oriented with a professional and courteous demeanor.
• Knowledge of medical terminology, scheduling, billing, and insurance verification preferred.

Qualifications

• Certified Medical Office Administrative Assistant (CMAA) preferred.
• Applicants must be authorized to work in the U.S. for an employer; this position is not eligible for immigration sponsorship.