Clinic Office Clerk (CL0101 - West)

About the role

Responsible for providing clerical support to the Medical Education team. Maintain confidentiality of all information and provide flexibility in practice staffing arrangements.

Responsibilities

• Assists with onboarding and tracking of patients enrolled in the GLP1 program
• Serve as a point of contact for patients enrolled in the GLP1 program
• Coordinates with pharmacy to provide customer service support for scripting, tracking, and filling of GLP1 medications associated with the GLP1 program
• Prepares and submits reports related to scholarly projects in the resident continuity clinic
• Coordinates with GME leadership and GME coordinator to ensure resident templates are opened and applied according to the resident continuity clinic schedule
• Provides additional administrative support to the Associate Director of Graduate Medical Education as required
• Assist with scheduling meetings, with particular advance attention to preventing scheduling conflicts
• Handles telephone calls in a professional, courteous speaking manner; determines nature of all calls and initiates appropriate disposition
• Deals discreetly with highly sensitive, confidential written, electronic, and oral communications
• Performs other related duties as assigned

Qualifications

• High School graduate or equivalent required
• Email Management
• Calendar Management
• Minimum One Year Experience In Front Office Duties
• Demonstrates good verbal and written communications, with good interpersonal and organizational skills
• Possesses computer skills with proficiency in data entry and keyboarding skills
• Ability to handle multiple tasks ensuring completion with minimal supervision
• Must have good attention to detail
• Ability to maintain confidentiality in all matters
• Ability to maintain professionalism when dealing with employees and visitors of the Center

Physical requirements

• Finger Dexterity: Using fingers to make small movements such as typing or picking up small objects
• Talking: Frequently conveying detailed or important instructions or ideas accurately, clearly, or quickly
• Hearing: Able to hear average or normal conversations and receive ordinary information
• Repetitive Motions: Frequently and regularly using the wrists, hands, and fingers
• Visual: Average, ordinary, visual acuity necessary to prepare or inspect documents or other materials
• Physical: Sedentary work; sitting most of the time. May have to lift folders, files, papers, audio/video equipment, and other such items weighing up to approximately 25 lbs

Scheduled hours and/or work locations are subject to change.