Clinic Clerk

People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Jackson Purchase Medical Center is a 107 all private bed, Joint Commission-accredited facility. From emergent to elective, our facility offers a wide variety of inpatient and outpatient services, including those offered at the New Beginnings Birthing Center, the Advanced Healing Wound Care Center and our accredited chest pain center. Mayfield is located in stunning western Kentucky, just a short drive to Kentucky Lake to the east, the Ohio River to the north, and the Mississippi River to the west. Here you find there is always something for all ages, whether it's outdoor sports and recreation, visual and dramatic arts, or even living history.

About the role

The Clinic Clerk provides administrative support, performs clerical and customer service functions, and completes non-technical duties within the hospital setting to support efficient daily operations.

Responsibilities

• Performs clerical duties including preparing and sending outgoing mail, distributing incoming mail, maintaining filing systems, entering data, and maintaining databases
• Types documents and correspondence; performs photocopying, scanning, and faxing
• Greets visitors and communicates effectively with patients and providers
• Answers, places, and directs phone calls; distributes messages appropriately
• Organizes, coordinates, and schedules meetings and appointments
• Maintains a clean and organized office environment; monitors and orders office supplies
• Handles information requests by reviewing records, answering inquiries, and responding to incoming requests
• Coordinates workflow and compiles records of office activities
• Performs basic accounting functions such as checking invoices, making deposits, and managing petty cash
• Assists with orientation and training of personnel and students
• Participates in meetings as required or assigned
• Prepares periodic reports as requested
• Performs other related duties as assigned

Requirements

Reports to: Supervisor/Manager
FLSA: Non-exempt

• High school diploma or equivalent - Required
• Associate's degree - Preferred
• Years of relevant experience may be substituted for required education
• 1 year of clerical experience - Preferred

Skills

• Critical thinking skills and decisive judgment
• Ability to work with minimal supervision
• Ability to work in a stressful environment and take appropriate action

Benefits

• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
• Competitive Paid Time Off
• Employee Assistance Program - mental, physical, and financial wellness assistance