Clinic Medical Director MD/DO

About the role

This position is contingent upon contract award, client approval, completion of a favorable background investigation, and the ability to obtain and maintain a Public Trust / High Risk clearance. Incumbents are encouraged to apply!

Core Responsibilities

• Actively participate and oversee the diagnoses and treatment of our veterans.
• Manage day-to-day medical operations, ensure high quality clinical expectations, and provide exceptional customer service.
• Achieve and maintain excellent clinical outcomes through periodic chart reviews, direct observation, and by abiding by VA guidelines.
• Ensure all colleagues provide excellent customer service to each veteran, both in person and over the phone, as well as to fellow colleagues and clinic visitors.
• Participate in managing the clinic’s financial performance.
• Participate in the clinic’s outreach events to help support the clinic’s enrollment initiatives.
• Support patient enrollment and retention by providing guidance, when necessary, regarding scheduling, follow-up visits, or nurse visits.
• Maintain staffing levels consistent with veteran enrollment, contract terms, and to maintain clinical outcomes.
• Review and analyze reporting/responsiveness to alerts and notifications.
• Ensure that all clinic metrics are at or above the VA threshold.
• Emphasize recruiting, coaching, mentoring, and retaining talent through excellent communication, training, enforcing key competencies, and performance management, when required.
• Develop and maintain a positive, collaborative working relationship with our VA partners, ensuring that the Regional Medical Director is kept informed of any significant issues.
• Innovate, embrace, and support new initiatives, whether clinical or operational, and execute on key strategic initiatives that drive the success of the Valor Business.

Requirements

• 4+ years clinical medical practice with healthcare management experience preferred; government healthcare environment preferred; specific requirements could vary based on individual VA contract.
• Doctor of Medicine or Osteopathic Medicine Degree.
• Board certified in family practice or internal medicine.
• Must be credentialed and remain in good standing through the Veterans Health Administration (VA).
• Valid, unrestricted license in the state of desired employment, or in any U.S. state or territory, depending on VA contractual requirements.
• Current certification in Basic Life Support (must be renewed periodically as specified by the certifying agency – AHA valid for two years, e.g.).
• Current, unrestricted Drug Enforcement Administration (DEA) registration.
• Proficiency in written and spoken English.
• Excellent computer skills.
• Ability to manage, both up and down.
• Energetic and optimistic demeanor.
• Strong service mentality and a focus on achieving all aspects of defined service standards.
• Ability to resolve colleague, client and patient issues in an effective and timely manner.