Clinic Manager

About the role

Kidney Specialists of South Texas is hiring a Clinic Manager. This position is office based, Monday-Friday 8am-5pm. There are 2 full time clinic locations and 1 part time clinic location. Join our growing practice today!

Responsibilities

• Utilizes AIDET/customer service standards and demonstrates Panoramic Health Standards of Behavior.
• Review patient schedules to maximize patient service (check for cancellations and add in patients, check availability to accommodate an emergency patient, pull patient charts and records as appropriate).
• May open the clinic on a daily basis.
• Perform administrative support activities such as correspondence, filing, faxing, mailing, etc. as necessary or assigned.
• Answer and route incoming telephone calls appropriately.
• Monitor, maintain, and order office supplies and equipment as instructed.
• Serve as liaison between physicians and referring facilities; ensure communication across the care continuum.
• Verify patient insurance and obtain referrals if necessary.
• Cooky transportation if needed.
• Forward billing information to appropriate central resource.
• Maintain patient confidentiality; know and adhere to all HIPPA regulations.
• Participate in community education activities and programs.
• Manage direct reports to include performance management and employee development.
• Perform other duties and responsibilities as required, assigned, or requested.

Qualifications

• Bachelor’s degree in related field or equivalent experience.
• MBA strongly preferred.
• Minimum of 5 years’ experience in healthcare management required.
• Minimum of 2 years’ experience multi-site management.
• Advanced computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook required.
• Demonstrated strengths in organizational, attention-to-detail, follow-through, analytical, reasoning, critical thinking, and problem-solving skills.
• Strong understanding of business process with the ability to translate business requirements into clinical requirements and deliver high quality patient care.