Clinic MA, True North Family Care

Responsibilities

• Assist physician and advanced practice providers with all aspects of patient visits.
• Facilitate patient and physician/advanced practice provider communication via patient portal, phone, or other communication method.
• Float to other clinics as needed.
• Room patients to obtain vitals, history of present illness (HPI), review patient history, and reconcile medication.
• Document information accurately and efficiently in electronic medical record (EMR).
• Ensure results are available from any testing performed since last office visit.
• Keep exam rooms, lab, procedure rooms, and medical equipment in patient‑ready condition.
• Order medical supplies to maintain required levels.
• At physician or advanced practice provider direction, order testing, process referrals to specialists, communicate results to patients, and answer messages.
• Provide phlebotomy services.
• Perform basic tests.
• Travel to other clinics as needed to provide sufficient coverage.
• Maintain regular attendance and punctuality for scheduled shifts.
• Appropriately adapt assessment, treatment, and/or care methods to accommodate the physical, cultural, age‑specific, and other developmental needs of each person served.
• Maintain professional and technical knowledge through continuing education opportunities including internal and external educational offerings.
• Adhere to safety protocols at all times.
• Utilize assistive devices for lifting (mandatory).
• Implement DRH Standards of Behavior and exhibit behaviors consistent with DRH core values.
• Meet all required conditions of employment per DRH policy, including required vaccinations.
• Undergo respirator and fit testing as required for team members at risk for exposure to airborne infectious diseases, droplet‑producing procedures, or caustic chemicals.
• Perform other related duties as assigned by Clinic Practice Manager, physician, or advanced practice provider.

Qualifications

• Communication skills including fluency in oral and written English.
• Basic computer skills with information technology associated with the position.
• Previous EMR experience preferred.
• Accuracy is critical when executing physician or provider orders.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to remain flexible to quickly adapt to urgent situations.
• Ability to adapt procedures, processes, tools, equipment, and techniques to accomplish the requirements of the position.
• High School diploma or GED and/or 2 years of experience preferred.
• Ability to travel to various clinics around the facility.
• For positions requiring travel, maintain a current valid driver’s license in good standing and automobile liability insurance.
• This is a Safety‑Sensitive position under Oklahoma law; applicants must not test positive for THC in pre‑employment or any subsequent drug tests, even if holding a valid medical marijuana card.
• Team members in Safety‑Sensitive positions are prohibited from testing positive for THC in any drug test administered after employment begins.
• Undergo respirator and fit testing as required for team members at risk for exposure to airborne infectious diseases, droplet‑producing procedures, or caustic chemicals.
• As a condition of