Clinic MA

About the role

The Clinic LPN/MA supports the delivery of healthcare and patient care management under the supervision of the Clinic Manager.

Responsibilities

• Perform selected nursing and administrative duties, and assist physicians as required.
• Prepare patients for examination and treatment by escorting them from the waiting room to the exam room and taking histories and vital signs.
• Prepare, clean and maintain exam and treatment rooms.
• Give injections, perform EKGs, assist with examinations and provide other patient care services as directed.
• Administer medications per provider orders and phone in pharmacy orders as directed.
• Maintain sample medication supply, log all sample medications, and purge expired medications.
• Prepare and maintain clinical supplies and equipment.
• Assist with answering the telephone, providing information as requested, and screening calls to the physician.
• Absorb and schedule tests and treatments.
• Contribute to the development of policies and procedures.
• Absorb and teach patients about self-management tasks, reporting abnormal findings to the provider.
• Collaborate with patients, providers, and other Care Team members in assessing patient progress towards health care goals.
• Assess barriers when patients have not met treatment goals, are not following treatment plans, or have missed appointments.
• Participate in professional development activities and maintain professional affiliations.
• Ensure adherence to all laws and regulations related to employment, OSHA, HIPAA, CLIA, and other federal, state, and WMMC compliance policies and procedures, and promptly report actual or potential wrongdoing.
• Maintain strict confidentiality.
• Treat members of the Care Team, visitors, and patients with dignity and respect.
• Perform other related work as required.

Requirements

• High school diploma or equivalent.
• Current certification as a Certified Clinical Medical Assistant (CCMA), Certified Medical Assistant (CMA), or National Certified Medical Assistant (NCMA) is required or obtained within 90 days of hire.
• Current American Heart Association (AHA) BLS required.
• Must be self-motivated and have the ability to work within the established policies, procedures, and practices prescribed by the hospital/clinic.

Physical/Mental Requirements

• Must be able to sit and stand, intermittently 8 to 10 hours a day.
• Must be able to use standard office equipment, including the telephone and computer keyboard.
• Continuously works under pressure of near 100% accuracy while meeting inflexible deadlines.
• Frequently stands, walks, sits, and utilizes eye/hand coordination and color definition.
• Occasionally reaches above shoulder, regularly required to lift and/or carry up to 40 lbs.
• Occasionally walks on uneven surfaces.