Clinic Liaison - Full Time/First Shift/Temporary-Benefited

About the role

Join a team dedicated to delivering exceptional patient-centered care. In this role, you will serve as a vital resource for patients, families, and providers, helping to ensure a seamless and supportive healthcare experience throughout the cancer care journey.

Responsibilities

• Provide support to patients, providers, and families of patients under care in clinics.
• Provide timely information to patients and families undergoing treatment or medical procedures.
• Streamline communication between clinics, OR providers, PACU, ICU, and patients’ families.
• Service patients at Roswell Park and ensure continuous quality care inside and outside the clinic setting.
• Monitor and assist in patient throughput in an ambulatory center.
• Assist in ensuring clinic efficiency by supporting providers during clinic.
• Assist with connecting patients from community and clinical referrals for assessment and treatment.
• Assist providers and patients in accessing needed resources and services to move through Roswell Park quickly and efficiently.
• Coordinate with internal services and outreach programs with local and regional health centers to facilitate timely cancer care and encourage patient adherence.
• Serve as an internal and external resource for hospitals, screening facilities, county health units, state health department, patients, physicians, lay public, volunteers, and graduate students for information regarding Roswell Park.

Qualifications

• Bachelor’s degree in a health‑related field and the equivalent of one (1) year of full‑time experience in community, patient or customer‑oriented support; OR
• Associate’s degree in a health‑related field and the equivalent of three (3) years of full‑time experience in community, patient or customer‑oriented support; OR
• High School Diploma or High School Equivalency Diploma and the equivalent of five (5) years of full‑time experience in community, patient or customer‑oriented support.
• Degrees must be conferred by an accredited school, college, or university, or by an institution recognized by Roswell Park Comprehensive Cancer Center and/or Health Research Incorporated as adhering to acceptable educational standards.

Benefits

The starting hourly rate includes a comprehensive benefits package.

Pay

Starting hourly rate: $24.38.

Schedule

Full‑time, 40 hours per week, first shift.