Clinic Front Desk Administrator

This position requires reliable transportation and availability to work at each CAC location as needed.

Schedule

Monday – Thursday 11am–8pm, Friday 8am–5pm

Responsibilities

• Email correspondence
• Answering phone calls and checking the main phone line for voice messages
• Transferring phone calls to appropriate contacts
• Making copies
• Monitoring incoming faxes and distributing them appropriately
• Scanning client files into the database
• Processing, sorting, and distributing office mail
• Completing cab requests for clients when needed
• Reviewing clinician calendars and ensuring all schedules are up to date
• Updating clinician schedules in the main calendar on a daily basis
• Updating Electronic Health Records calendars as needed
• Processing requests for client records
• Monitoring room space at the center and booking rooms for students/staff
• Greeting clients and guests arriving at the center
• Directing visitors and notifying staff of appointment arrivals
• Watching children in the waiting area and ensuring their safety
• Ensuring the waiting area is cleaned at the end of each day
• Restocking office supplies
• Completing closing procedures for the Agency on a daily basis
• Other duties and responsibilities as deemed necessary by the Business Administration Manager or Executive Director

Requirements

• High school diploma or equivalent
• At least 1 year of experience from which comparable knowledge, skills, and abilities can be acquired
• Eligibility for certification as required by regulatory agencies
• Authorized to work in the United States (the University will not sponsor employment visas for this position)

Preferred Qualifications

• Strong interpersonal, oral, and written communication skills
• Bachelor’s Degree in a related field
• Previous work experience with children, adolescents, and families

Pay

$16.00 per hour

Benefits

This position is eligible for University benefits, including:

• Medical, dental, and vision plans
• Retirement benefits
• Paid time off
• Short- and long-term disability
• Paid parental leave
• Paid caregiver leave
• Educational fee discounts for all four UM System campuses

For additional information, visit the Faculty & Staff Benefits website.