Clinic Director - ABA Services

About the role

The Clinic Director leads both the clinical and day-to-day operations of MeBe's Learning Center, ensuring strong clinical outcomes, operational excellence, and a positive team culture. This role oversees interdisciplinary services including ABA, Speech, and Occupational Therapy.

Responsibilities

• Provide day-to-day leadership and oversight of clinical and administrative staff and overall center operations.
• Ensure treatment fidelity and client progress through regular quality assurance checks, clinical observations, and collaboration with BCBAs on complex cases.
• Conduct Functional Behavior Assessments (FBAs) as needed.
• Offer ongoing clinical mentorship through monthly individual and group meetings with ABA Supervisors.
• Facilitate interdisciplinary collaboration by leading weekly team meetings with BCBAs, SLPs, and OTs.
• Partner with Directors of Speech and OT to ensure onsite support and integration of services.
• Drive regional performance by executing strategic operational plans aligned with organizational goals.
• Monitor and maintain billable productivity, ensuring achievement of weekly, monthly, and quarterly revenue targets.
• Oversee scheduling, staffing, and resource allocation to optimize efficiency and service delivery.
• Ensure adherence to internal policies and external regulations, including HIPAA, BACB standards, and payer requirements.
• Manage site-level budgets and contribute to financial planning and forecasting initiatives.
• Maintain an individual billable hour target aligned with site size and operational needs.
• Act as the primary liaison for families, addressing concerns, resolving grievances promptly, and ensuring overall client satisfaction.
• Oversee the client pipeline and onboarding process in collaboration with intake and administrative teams to maximize client conversion and retention.
• Collaborate with the clinical team to uphold exceptional standards of care and support positive client outcomes.
• Lead recruitment, onboarding, and retention efforts for high-performing clinical and administrative staff, including BCBAs, RBTs, SLPs, OTs, and support personnel, to drive team productivity and excellence.
• Cultivate a positive, inclusive, and mission-aligned workplace culture that aligns with MeBe’s values.
• Conduct regular performance evaluations and provide ongoing coaching and feedback to support professional growth.
• Collaborate with People Operations to address employee relations matters and manage sensitive issues with professionalism and integrity.
• Drive site growth by identifying and pursuing opportunities for client acquisition through community outreach and strategic partnerships.
• Serve as a company ambassador at local events, conferences, and with key referral sources to enhance visibility and build strong community relationships.

Qualifications

• Master’s degree in ABA, Speech Pathology, Occupational Therapy, Psychology, Education, or related field.
• Minimum 3–5 years of supervisory experience in ABA or a related healthcare setting.
• Strong knowledge of ABA principles and clinical best practices.
• Experience managing teams, operations.
• Familiarity with electronic health records (EHR), scheduling software, and billing systems (CR experience preferred).
• Excellent organizational, communication, and interpersonal skills.
• Ability to thrive in a dynamic, fast-paced environment.

Benefits

• Industry benchmarked, competitive pay
• Medical, Vision, Dental
• Life, AD&D, Accident, Hospital Indemnity, Short Term Disability, and Critical Illness Insurance
• Expansive treatment spaces
• Options for positions in variety of settings: clinic; in-home; schools; telehealth
• Scheduling department handles reschedules, cancellations and permanent changes to schedules
• Computer and work tools provided
• Company sponsored, fun events for everyone