Clinic CMA
Trinity Health · Pleasant Hill, IA · 3 wk ago
HealthcareFull-time
Description
Medical Assistant
- Demonstrates ability to recognize urgent/emergent needs of patients and initiate appropriate emergency procedures as needed.
- Demonstrates current level of knowledge of various payor regulations by functioning within those guidelines.
- Follows clinic procedure/protocol for the organization and management of the electronic medical record (i.e. test results, retrieval, filing, creation, repair, charging of electronic medical record).
- Acts to facilitate interdisciplinary communication.
- Utilizes other members of the health care team in assessing the patient and analyzes patient data.
- Affords accurate and complete information to patient and family.
- Evaluates patient and family understanding of treatment plan and/or instructions.
- Assists with a variety of procedures, exams and/or operation of diagnostic equipment as assigned (i.e. EKG, spirometry, tympanometry, etc.).
- Maintains appropriate aseptic technique for preparation, procedures and medications administered.
- Accurately documents all patient interactions in electronic medical record.
- Reports results and pertinent information to patients and health care team members.
- Functions according to limitations or scope of license or certification.
- Performs basic medical assistant functions (vitals, rooming, assist with procedures, immunizations, medication injections etc.), under direction and supervision of provider.
- Maintains professional appearance of patient exam and procedure rooms.
- Maintains supplies in assigned area.
Receptionist
Receptionist
- Captures on-going patient flow through the clinic process ensuring efficient and effective continuity, accurate completion of all required forms, greeting patients, verifying demographics and insurance information, and coordinating physician releases.
- Assures the conveyance of accurate and complete messages to appropriate personnel.
- Responsible for the development, tracking and/or completeness of the charge ticket process through the patient visit.
- Demonstrates functional knowledge of third party payers.
Surgery Scheduler
Surgery Scheduler
- Familiar with ICD-9/10 coding and CPT coding.
- Captures physician surgery schedules between OR and office.
- Proficient in computer and internet skills to access payers websites, perform surgery scheduling on multiple systems, verify patient eligibility for benefits, and to obtain surgery pre-certifications.
- Provides appropriate pre- and post-surgery information, organization of surgery scheduling management.
- Coordinates surgery scheduling management.
Referral Liaison
Referral Liaison
- Meets with patients both in person and by phone and is the point person in their coordination of care.
- Works closely with insurance companies and makes referrals according to their guidelines and policies.
- Coordinates referrals with other provider’s offices in a timely manner.
- Implements and follows a tracking system for all referrals.
- Processes requests for physical forms/immunization forms for parents, daycares, and schools as time allows.
Lab
Lab
- Performs laboratory testing (including phlebotomy and a variety of routine and/or automated tests), and maintains records of tests performed and results received.
- Reports results and pertinent information to patient and health care team members.
- Complies with regulatory agencies (i.e. CLIA, COLA, OSHA in operation of lab).
- Coordinates a variety of procedures, exams and diagnostic equipment.
Minimum Knowledge, Skills And Abilities Required
Minimum Knowledge, Skills And Abilities Required
- Successful completion of a medical assistant program accredited by the Commission on Accreditation of Allied Health Programs (CAAHP) or Accrediting Bureau of Health Education Schools (ABHES).
- Certified Medical Assistant (CMA) certification or Registered Medical Assistant (RMA) certification must be obtained within first year of employment and maintained thereafter.
- Clinic/physician office experience preferred.
- Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire.
- Proof of completion of Mandatory Reporter abuse training specific to population serve within three (3) months of hire.