Clinic CMA

IHA · Pleasant Hill, IA · 2 days ago

OTHRFull-time

Medical Assistant

Demonstrates ability to recognize urgent/emergent needs of patients and initiate appropriate emergency procedures as needed.
Demonstrates current level of knowledge of various payor regulations by functioning within those guidelines.
Follows clinic procedure/protocol for the organization and management of the electronic medical record (i.e. test results, retrieval, filing, creation, repair, charging of electronic medical record).
Acts to facilitate interdisciplinary communication.
Utilizes other members of the health care team in assessing the patient and analyzes patient data.
Affords accurate and complete information to patient and family.
Evaluates patient and family understanding of treatment plan and/or instructions.
Affords assistance with a variety of procedures, exams and/or operation of diagnostic equipment as assigned (i.e. EKG, spirometry, tympanometry, etc.).
Maintains appropriate aseptic technique for preparation, procedures and medications administered.
Accurately documents all patient interactions in electronic medical record.
Reports results and pertinent information to patients and health care team members.
Functions according to limitations or scope of license or certification.
Performs basic medical assistant functions (vitals, rooming, assist with procedures, immunizations, medication injections etc.), under direction and supervision of provider.
Maintains professional appearance of patient exam and procedure rooms.
Maintains supplies in assigned area.

Coordinates on-going patient flow through the clinic process ensuring efficient and effective continuity, accurate completion of all required forms, greeting patients, verifying demographics and insurance information, and coordinating physician releases.
Assures the conveyance of accurate and complete messages to appropriate personnel.
Responsible for the development, tracking and/or completeness of the charge ticket process through the patient visit.
Demonstrates functional knowledge of third party payers.

Familiar with ICD-9/10 coding and CPT coding.
Captures physician surgery schedules between OR and office.
Proficient in computer and internet skills to access payers websites, perform surgery scheduling on multiple systems, verify patient eligibility for benefits, and to obtain surgery pre-certifications.
Provides appropriate pre- and post-surgery information, organization of surgery scheduling management.
Refers patients to other providers as necessary.
Coordinates referrals with other provider’s offices in a timely manner.
Implements and follows a tracking system for all referrals.
Processes requests for physical forms/immunization forms for parents, daycares, and schools as time allows.

Performs laboratory testing (including phlebotomy and a variety of routine and/or automated tests), and maintains records of tests performed and results received.
Reports results and pertinent information to patient and health care team members.
Complies with regulatory agencies (i.e. CLIA, COLA, OSHA in operation of lab).
Ensures quality control and proficiency testing appropriate for the testing performed ensuring that levels are maintained throughout the entire testing procedure from the initial quality control, throughout testing, and reporting of test results.
Coordinates a variety of procedures, exams and diagnostic equipment.

Work includes cross coverage in other clinic areas as team needs.
Follows equipment maintenance protocol, identifies problems, and coordinates appropriate repairs.
Participates in Performance Improvement projects.

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