Clinic/Center Administrator

About the role

The Manager, Clinic/Center Administration plans and directs the work of professional and support personnel who provide outpatient care to patients in a clinical setting. This role works within specific guidelines and procedures, applying advanced technical knowledge to solve moderately complex problems. Assignments are received in the form of objectives, and the manager determines the approach, resources, schedules, and goals.

The Manager helps develop and leads implementation for staffing plans, policies, and procedures for the facility and works closely with clinicians to ensure optimal patient outcomes. Decisions typically relate to resources, approach, and tactical operations for projects and initiatives involving their departmental area. This role requires cross-departmental collaboration, conducting briefings and area meetings, and maintaining frequent contact with other managers across the department.

You will work onsite at the Conviva Southside Care Center at 5718 Spohn Dr, Suite 100, Corpus Christi, TX 78414, and will report to the Area Operations Director.

Responsibilities

• Plan and direct the work of professional and support personnel in a clinical outpatient setting.
• Develop and implement staffing plans, policies, and procedures for the facility.
• Collaborate with clinicians to ensure optimal patient outcomes.
• Solve moderately complex problems using advanced technical knowledge.
• Determine approach, resources, schedules, and goals for departmental projects and initiatives.
• Conduct cross-departmental collaboration, briefings, and area meetings.

Requirements

• 5+ years of operational leadership experience within a multi-physician office or clinical group, including front-of-house management and clinical operations.
• Primary Care experience, with full-risk Value-Based Care (VBC) experience.
• Experience with Electronic Medical Record (EMRs) or Health Information Management (HIMs) systems and knowledge of various software tools.

Qualifications

• Bachelor’s degree, preferably in Business Administration, Healthcare Administration, or a related field; or, in lieu of a bachelor’s degree, 5+ years of Healthcare Administration/Leadership experience.
• Familiarity with Medicare.
• Experience managing a budget of $500,000+.

Benefits

Humana, Inc. and its affiliated subsidiaries offer competitive benefits that support whole-person well-being. Benefits include:

• Medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Time off, including paid time off, company and personal holidays, paid parental and caregiver leave.
• Short-term and long-term disability.
• Life insurance.
• Bonus incentive plan based on company and/or individual performance.

Pay

The compensation range below reflects a good faith estimate of starting base pay for full-time (40 hours per week) employment at the time of posting. The pay range may vary based on geographic location and individual pay will depend on demonstrated job-related skills, knowledge, experience, education, and certifications.

$71,100 - $97,800 per year.

Schedule

Scheduled weekly hours: 40.

About Us

About Conviva Senior Primary Care: Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment, and more. As part of Humana’s Primary Care Organization, which includes CenterWell Senior Primary Care, Conviva’s innovative, value-based approach ensures each patient receives the best care when needed most and at the lowest cost. We address not only physical health but also the social, emotional, behavioral, and financial needs that impact our patients' well-being.

About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that prioritize patients. As the largest provider of senior-focused primary care, a leading provider of home healthcare, and a leader in integrated home delivery, specialty, hospice, and retail pharmacy, CenterWell emphasizes whole health and addresses the physical, emotional, and social wellness of patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more at CenterWell.com.