Clinic Administrator (Medical Practice Manager)
About the role
The Clinic Administrator at Mia Aesthetics is responsible for managing all aspects of patient care operations, employee engagement, and improving clinical and financial operations. This role requires excellent communication, leadership, time management, and problem-solving skills, along with a strong customer service orientation and emotional intelligence.
Responsibilities
- Maintain clinic services by organizing patient operations and procedures; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring all staff functions
- Designs and implements clinic policies by establishing standards and procedures; measures results against standards and makes necessary adjustments
- Maintains workplace efficiency by planning and implementing clinic systems, layouts, and equipment procurement
- Sets and assigns appropriate work schedules ensuring adequate staffing is consistently met to meet operational needs
- Takes timely and appropriate steps to coach, retrain, and/or performance manage team members aligned to performance expectations
- Keeps management informed by reviewing and summarizing information, identifying trends, and reporting issues in a timely fashion
- Escalates developing and/or emergency situations to the Director, Clinical Operations
- Ensures compliance with Mia Aesthetics' policy and procedures as related to internal controls
Requirements
- Excellent communication, leadership, time management, and problem-solving skills
- Demonstrates strong customer service orientation and emotional intelligence
- Strong business acumen with the know-how to drive operational excellence
- Knowledge of healthcare standards and medical terminology
- Technologically savvy and comfortable with multiple applications and online platforms
- Physical dexterity and stamina; ability to actively participate throughout clinic environment
- Bachelor’s degree in Business Management or related field
- 3+ Years’ experience in administrative leadership role with direct reports in a clinic setting
- Holds and maintains an active Basic Life Support (BLS) Certification
- HIPPA and OSHA certifications preferred
- Bilingual in English and Spanish
Qualifications
Must be able to pass a background check and drug screen.
Skills
Proficiency in Microsoft Office Suite, electronic health record systems, and other relevant software.
Benefits
Mia Aesthetics offers a comprehensive benefits package including medical, dental, vision, life insurance, disability coverage, and a 401(k) plan.
Pay
Competitive salary based on experience and qualifications.
Schedule
Full-time position with flexible scheduling to accommodate clinic needs.
Contact
To apply, visit: https://miaaesthetics.com/careers/
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