Client Transportation Specialist

Key Responsibilities

• Provide safe, punctual, and courteous transportation for clients to and from scheduled destinations.
• Assist clients with entering and exiting the vehicle and/or their home, offering mobility support as needed.
• Maintain a clean, well-organized, and safe vehicle environment.
• Communicate professionally with clients, caregivers, and agency staff regarding schedules, delays, or concerns.
• Follow established routes and schedules while remaining flexible to client needs.
• Adhere to all traffic laws, safety regulations, and agency driving policies.
• Document transportation activities, mileage, client interactions, and incident reports accurately.
• Respect client confidentiality and uphold all HIPAA and agency privacy standards.
• Report vehicle maintenance needs, safety issues, or client concerns promptly.

Qualifications

• A valid driver’s license with a clean driving record.
• Valid auto insurance.
• Reliable, punctual, and dependable work habits.
• Friendly, patient, and professional communication skills.
• Ability to assist clients with mobility, including wheelchairs or walkers.
• Experience working with seniors or individuals with disabilities (preferred).
• Must pass background and driving record checks.