Client Technology Staging Associate

Responsibilities

• Build and configure laptops and desktop PCs using Abacus standard procurement and build processes
• Execute imaging workflows (PXE, USB, or automated tools)
• Stage devices according to Abacus and client-specific checklists
• Install and configure Windows and macOS operating systems
• Configure BIOS settings, drivers, and firmware updates as required
• Troubleshoot hardware issues including GPUs, USB devices, driver conflicts, and OS-level errors
• Validate successful configuration prior to shipment
• Stage and initial configuration on equipment such as: Mobile devices, Desk phones, Peripheral hardware, Network devices

Qualifications

• Experience in IT support, system administration, or a client-facing technical role preferred
• Hands-on experience building and configuring Windows PCs
• Basic understanding of: MacOS, Active Directory, DNS & DHCP, Microsoft 365 / Azure, Networking, Automation tools, Device management