Client Support Specialist
The Women's Center · Vienna, VA · 1 wk ago
On-siteOTHRPart-time
About the role
The Women's Center, a non-profit mental health, education, and resources center in Vienna, VA, is seeking a part-time Client Support Specialist.
Responsibilities
- Welcome and check-in clients upon arrival.
- Operate multiple phone lines.
- Schedule client appointments.
- Answer client account questions.
- Verify client insurance benefits.
- Collect co-pays and outstanding balances.
- Post-client charges and payments.
- Adhere to all HIPAA regulations.
- Understand, interpret and explain account ledgers.
- Be proficient in Microsoft Word and Excel.
- Possess outstanding customer service skills.
Qualifications
- Two years of medical reception experience.
- An Associate or Bachelor's degree preferred.