Jobs · OTHR · Maryland

Client Support Specialist

Barrett Distribution Centers, Inc. · Baltimore, Maryland, United States · 1 mo ago
OTHR$23/hrFull-time

Barrett Distribution Centers is a leader in providing customized third-party logistics, omni-channel distribution, and direct-to-consumer fulfillment services for customers in a variety of industries. More than anything else, we’re a trusted consultant to our customers, working tirelessly to find solutions to their business challenges. Here at Barrett, we’re looking for smart, hard-working top performers who are interested in joining a fantastic team within a fast-growing company. If this sounds like you and you’re looking for a new home that rewards excellent work, effort, and collaboration, Barrett is the place for you!

About the role

The Client Support Specialist, reporting to the Client Support Manager, is responsible for providing excellent customer service through active listening and professional communication to identify root causes of customer issues and ensure timely resolution.

Pay

$23.00/hour

Schedule

8:00am‑4:30pm, Monday‑Friday

Responsibilities

  • Serve as primary point of contact and trusted advisor for assigned customers; maintain proactive communication and timely resolution of issues between warehouse operations and customers
  • Accurately process inbound/outbound paperwork, data entry,

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