Client Support Project Manager - Nashville

Responsibilities

• Manage multiple orders and/or clients at a time.
• Superior organization and management of the order details.
• Proficiency in the technical tools required to perform the role, including pricing tools, business system, Excel, Power Point and others.
• Consistent and professional communication across all internal and external stakeholders.
• Ability to investigate and report order issues.
• Create and manage proposals through pricing tools and Excel, including revisions.
• Book and manage orders through the business system.
• Checking acknowledgments and entering information into the business system.
• Review and communicate delivery status.
• Work smoothly in a team-oriented environment.
• Understand vendor contracts, discounts, margins and business interactions.
• Cook and manage orders through the business system.
• Coordinate delivery scheduling and installation including job-site analysis for deliveries you own.
• Manage punch completion in a timely manner.
• Gain approval for final invoicing.
• Manage a relationship with the client post-project and through day 2 needs.
• Oversee client warranty claims and service requests.
• Manage backlog for multiple projects and small orders.

Qualities Of a High Performing Team Member

• Strong work ethic
• Accountability
• Approachable
• Committed
• Courageous
• Dedicated
• Trustworthy
• Integrity
• Learner
• Loyal
• Passionate
• Servant Leadership
• Team Player