Client Success Specialist

A growing, family-oriented company is seeking a Client Success Specialist to serve as the primary point of contact for customer accounts and projects. This role is ideal for someone who enjoys building client relationships, managing multiple projects, and ensuring a seamless customer experience from start to finish. What You'll Do Manage customer accounts and serve as a trusted point of contactCoordinate project timelines, approvals, and deliverablesPrepare quotes and ensure orders move through the process accuratelyCollaborate with internal teams to keep projects on trackMonitor deadlines and proactively resolve issues before they become problemsMaintain strong client relationships and support retention effortsTrack account activity and provide updates as needed What We're Looking For 3+ years of customer success, account management, client services, or related experienceStrong project management and organizational skillsAbility to manage multiple deadlines and prioritiesExcellent communication and relationship-building abilitiesProactive problem-solving mindsetProficiency with Microsoft Office, particularly ExcelPrinting industry experience is a plus but not required Ideal Candidate Independent and self-motivatedFast learner with strong attention to detailTeam-oriented and collaborativeCustomer-focused with a professional demeanorComfortable working in a fast-paced environment Schedule & Details Monday-Friday, flexible start times (8-5 or 9-6)Fully onsiteBenefits availableInterviewing immediatelyWhy Consider It? This opportunity offers a collaborative, supportive work environment where employees work closely together, help one another succeed, and have the opportunity to grow within a stable and expanding organization. Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/ Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)