Client Success Representative - Part Time
GFI Team Ikigai · Blacksburg, VA · 1 wk ago
RemoteRemoteCustomer Service$65k–$85k/yrPart-time
Role Overview
Welcome to GFI Ikigai! Join our team as a Client Success Representative on a part-time basis. You'll help clients achieve financial goals through exceptional customer service, contract fulfillment, and relationship-driven sales.
Responsibilities
- Engage with clients in a professional, courteous, and timely manner
- Share your enthusiasm for financial knowledge, covering various topics like business, investment, insurance, retirement, savings, and estate planning
- Aid clients in creating and managing personalized financial plans
- Boost account value through strategic upsell and cross-sell opportunities
- No cold calling or door knocking required
Qualifications
- U.S. citizen aged 18 or older
- Pass a background check
- Exceptional communication skills for nurturing great client relationships
- Quick learner capable of obtaining a Life Producer license within two weeks
- Ability to interpret account health metrics and prepare insightful summaries
- Experience in customer service, leadership, or management
- Background in education, coaching, military, or elite sports
- An entrepreneurial spirit, self-motivation, and genuine desire to assist others
- Advanced negotiation techniques or technical troubleshooting skills are a plus
Benefits
- Flexible scheduling, tailored to your lifestyle
- Enjoy a 100% remote position with comprehensive online tools and training
- Growth opportunities with excellent leadership development
- Compensation ranging from $65,000 to $85,000 part-time, with potential for higher earnings after training
Pay & Schedule
Compensation ranges from $65,000 to $85,000 part-time, with potential for higher earnings after training.