Client Service Representative - Part-Time

Compensation

$18-$21 / hr.

Schedule

This position is part-time (maximum of 29 hours). The schedule may be rotating shifts with a half-day on Saturdays, based on hospital needs.

About the Role

VCA Lakeside Animal Hospital is seeking an experienced and enthusiastic Client Service Representative to join our team! Location: 4871 Summit Ridge Drive Reno NV 89523 (Easy access off Interstate 80 and N. McCarran)

Responsibilities

• Greet visitors and answer telephones
• Text clients for follow-ups/medication reminders
• Guide clients and their pets to exam rooms
• Schedule and confirm appointments
• Present and explain fees, including processing payments
• Manage/acquire medical records, charts, reports and correspondence
• Must be able to lift 40lbs and help technical staff as needed to restrain and to lift animals for direct care
• Hospital maintenance (including removal of animal waste) and ensuring that facility is always neat and clean—both inside and outside

Qualifications

Personable and highly professional individual who can greet our owners and companion animals with a welcome and by name.

Benefits

We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!