Client Success Manager, Digital Media

About the role

The Client Success Manager (CSM) oversees all facets of client utilization of the Skai platform. The CSM is accountable for client satisfaction and for helping clients turn platform usage into measurable ROI. This role will have an immediate focus on Paid Search. The ideal candidate brings strong project management skills, solid technical fluency, sharp interpersonal skills, working knowledge of media, and hands-on experience running campaigns across channels like Amazon, Google, Meta, and OpenAI (ChatGPT) - please specify which channels you have primary and secondary fluency in. Most important is a consultative approach: understanding a client's business goals and guiding