Client Success Manager

About the role

Entravision offers our clients digital agency services across SEM, Paid Social, Video/OTT, Email and Display. This full-time position will assist in the pre and post-sale efforts for a rapidly growing portion of our company focused on local digital campaigns. This is a great opportunity for someone interested in digital marketing, sales, advertising agencies or digital media.

Responsibilities

• Entering insertion orders into our order management system, Wide Orbit, and submitting tickets for campaign fulfillment in our digital order management system
• Develop digital campaign recaps with actionable insights
• Develop accurate digital proposals
• Assist in the monitoring of active digital campaigns to ensure delivery and troubleshoot any issues like underpacing or underperformance
• Assist in copywriting and light graphic design for digital ads
• Submit custom planning requests to the sales planning team
• Assist in client prospect research
• Work with AEs and clients to gather campaign assets and information
• Other duties as assigned to support Digital Sales Manager

Qualifications

• Minimum of 1 year of relevant experience
• Agency and/or digital publisher experience a plus
• Media Math Knowledge a plus (CPM, ROAS, CPA, CPC)
• Hyper detail-oriented, analytical, and data-driven
• Able to organize and manage a large quantity of deadline-oriented tasks
• Ability to work with multiple internal and external stakeholders in a fast-paced environment
• Inherently proactive, self-starter, and able to problem solve before issues escalate
• Experience working with sales
• Proficiency in Google Workspace
• Experience with Adobe Creative Cloud applications is a plus
• Spanish Fluency a plus

Pay

Compensation range: $60,000.00 - $60,000.00

Schedule

This is a full-time position. Actual schedule and hours may vary.