Client Success Manager

About the role

As a Client Success Manager, you will manage multiple concurrent project assignments of varying size and scope, medium to large single projects to include logistical support during project initiation, project planning, project execution, project control and project closure. The position will be located at Shakopee, Minnesota working 5 days onsite.

Responsibilities

• Identify priority projects within each account and work with Customer Service to define capabilities.
• Maintain, manage, and follow up on quality/issues log from inception to resolution.

Requirements

• Bachelor's degree in related field and/or 3+ years of related experience
• Proven experience with computer applications including PC-based business applications and project management software such as SAP, Data Repository, Lotus Notes, MS Office, Visio or other flowcharting software
• Excellent communication, negotiation, presentation and facilitation skills with all associate and Management levels
• APICS Certification and Project Management certificate of study desired
• Strong organizational and interpersonal skills with a collaborative spirit. The candidate should also be detail oriented and have a history and desire to drive efficiencies and process improvements.

Qualifications

You will excite us if you have:

• Excellent communication, negotiation, presentation and facilitation skills with all associate and Management levels
• APICS Certification and Project Management certificate of study desired
• Strong organizational and interpersonal skills with a collaborative spirit. The candidate should also be detail oriented and have a history and desire to drive efficiencies and process improvements.

Pay

The expected salary range for this position is $69,000-$95,000.

Schedule

The position will be located at Shakopee, Minnesota working 5 days onsite.

Benefits

• Comprehensive benefits package including medical, dental, and vision plans, life and accidental death insurance, a 401(k) plan, and participation in the Company’s Incentive Plan.
• Candidates starting with the Company will be eligible for eleven paid holidays in a full calendar year, two weeks of paid vacation (prorated based on start date), as well as other leave options.