Client Success Manager / Account Manager

About the role

We’re a modern, tech-driven marketing company that helps businesses grow through innovative cold email systems and personalized marketing campaigns. Our team is spread around the world, but we collaborate daily through Slack, Zoom, and shared tools to deliver exceptional results for our US-based clients. We’ve been around for 7 years, we’re growing fast, and we’re building something special. We’re looking for a friendly, proactive Client Success Manager / Account Manager to join our fast-growing, fully remote team.

What You’ll Do

• Be the main point of contact for a portfolio of US-based clients.
• Manage and optimize client cold email campaigns (don’t worry - we’ll train you).
• Collaborate with clients to develop campaign strategies, creative offers, and marketing ideas.
• Monitor campaign performance and understand basic funnel metrics.
• Communicate updates and insights clearly through Slack and Zoom.
• Work with our internal tech and operations team to ensure everything runs smoothly.
• Use basic automation tools (like Zapier) to streamline workflows and improve efficiency.

What You’ll Bring

• A strong written and spoken English — you’ll be communicating with clients daily.
• Previous digital marketing experience (agency experience is a big plus).
• A good grasp of marketing funnels, basic copywriting, and customer psychology.
• Technical proficiency and comfort learning new software quickly.
• A proactive, can-do attitude and a genuine desire to help clients succeed.
• Bonus: Experience with cold email or outbound marketing tools.

Why You’ll Love Working With Us

• A friendly, international team that values innovation and creativity.
• The opportunity to work with exciting brands and modern marketing tech.
• A flexible, remote work environment with growth opportunities.
• Competitive compensation based on experience.