Client Success Executive

For a leader in the Aerospace & Defense space, we are seeking a Client Success Executive to strengthen forecasting, budgeting, and financial planning processes that guide business decisions. This role partners with executive leadership and cross-functional stakeholders to improve planning processes, financial discipline, controls, and resource allocation, offering the opportunity to influence enterprise performance and scalable financial operations.

Location: Remote - US based candidates only, no visa sponsorship available

Responsibilities

• Act as the primary advocate for clients within Altera
• Build and maintain relationships with C-suite executives
• Facilitate strategic planning for projects aligning with client priorities
• Deeply understand and explore client needs to enhance service utilization
• Identify opportunities for additional revenue generation with existing clients
• Ensure high client satisfaction by driving improvements in Net Promoter Score (NPS)
• Support Accounts Receivable initiatives alongside finance teams

Qualifications

• Proven experience in client advocacy roles, ideally in a consultancy setting
• Strong relationship-building skills, with a focus on C-suite engagement
• Demonstrated ability in strategic planning and project facilitation
• Deep understanding of service offerings and ability to leverage them for client success
• Capacity to identify and communicate value propositions effectively

Benefits

• Opportunity to work closely with executive leadership
• Engagement in strategic initiatives that shape client success
• Access to networking opportunities at industry conferences and tradeshows
• Potential for continuous professional development and learning

Pay

$100,000 – $120,000 annually