Client Success Assistant

Reports to: Director of Client Success

Responsibilities

• Manage and maintain our IT inventory and equipment room.
• Prepare quotes and assist with procurement for client technology needs.
• Coordinate orders and communicate with vendors regarding purchasing and support.
• Communicate professionally with clients, vendors, and internal team members.
• Participate in team meetings and contribute to process improvements.
• Assist with additional administrative and client support tasks as needed.

Requirements

• Pays close attention to detail and takes pride in getting things right.
• Works quickly without sacrificing accuracy.
• Can manage multiple priorities in a fast-paced environment.
• Is dependable, organized, and proactive.
• Enjoys helping clients and supporting a collaborative team.
• Has excellent written and verbal communication skills.
• Is comfortable using Microsoft Office and learning new software.
• Demonstrates professionalism when working with clients and vendors.

About the role

You'll be joining a team that values collaboration, exceptional client service, and continuous improvement. Your work will directly contribute to helping our clients succeed while supporting a growing and dynamic IT practice.