Client Strategist

About the role

EvolutionIQ builds AI that helps insurance claims teams handle claims more accurately, fairly, and efficiently, so more people impacted by injury or illness can get back to their lives with dignity and stability. As part of CCC Intelligent Solutions (NASDAQ: CCC), we pair AI-native product development with 40 years of proprietary data and deep relationships with the largest, most complex carriers in the world. We are looking for an ambitious Client Strategist focused on SAAS products, to join our growing team. The goal of the Client Strategy & Analytics Team is to ensure all new and existing EvolutionIQ clients get the most impact out of their investment and have the best insights and advice to do so. The CS&A team is the bridge between our clients and our technology and plays an incredibly important role in EvolutionIQ’s mission, serving as the champions for the impact that the product suite can create for clients.

Responsibilities

• Paint a holistic understanding of EvolutionIQ's mission and value to your enterprise customers
• Partner with team members to deploy EvolutionIQ engagements into production, running Pilot Strategy & Client Operations Analysis
• Run all recurring client impact meetings & how we measure and communicate success - problem solve how performance can improve further
• Prototype new capabilities (reports, alerts, product features, new metrics) based on emerging client needs - engage with product / engineering to productize the results
• Ensure client organizations have the insights and guidance they need to capture the full value of the product; provide consultative analytics to support and guide clients
• Represent the EvolutionIQ impact in a real-time, quantifiable and strategic manner
• Derive broad industry trends by analyzing data and results across EvolutionIQ’s clients - conduct rigorous pressure testing to ensure conclusions are statistically relevant across the industry
• Partner with our Sales team as an EIQ product and solutions expert to acquire, educate and secure new customers

Requirements

• High degree of ownership and control, with the ability to operate effectively under ambiguity and independently define and narrow problem spaces.
• Deep experience in quantitative analytics, being able to run hypothesis led analyses and arrive at clear, pressure tested and statistically relevant conclusions.
• Skilled in synthesis and reporting - adept at blending strategic narratives with quantitative insights.
• Exceptional communicator with a proven ability to earn trust and confidence from executive sponsors and stakeholders.
• Expert in delivering strategic messaging and a clear value proposition to executive stakeholders, adept at balancing tactical and strategic considerations.
• Deeply client-focused, with a strong track record of building relationships and becoming a trusted advisor to client executives.
• Passionate about innovation and making a swift impact, with a