Client Specialist

What We Offer

• Growth opportunities
• Incentive opportunities
• Comprehensive benefits packages accessible to both full time and eligible part time employees
• Generous merchandise discount: 50%, 60% & 70% off Talbots and Haven Well Within
• Referral incentive program
• Discounts on travel, shopping, concerts and more

Who You Are

• Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers
• Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment
• Able to work cooperatively in a diverse work environment
• Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store
• Possess excellent written and verbal communication skills and a high level of integrity
• Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her
• Professional, assertive, and friendly with the ability to make decisions independently
• Possess the technological aptitude to navigate POS/computer/iPad/handheld systems
• Have open availability of 20 – 29 hours per week
• Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays
• Comfortable climbing ladders, moving around regularly, and standing for extended periods of time
• Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs

What You'll Do

• Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally
• Support all service enhancers to build strong relationships including active use of Concierge
• Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
• Plan and prioritize tasks and responsibilities to meet the needs of the customer and business
• Seek to understand customer needs & wants with curiosity and confidence through intentional conversation
• Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust
• Actively participate in community/store activities and events that promote the Talbots Brand
• Professionally represent the brand image

Pay

$15.66 - $19.55 Hourly

Schedule

Part time, 20 – 29 hours per week with flexibility to work evenings, weekends, and holidays based on business needs