Jobs · OTHR · New York

Client Specialist

Barry's · Wainscott, NY · 4 wk ago
On-siteOTHRFull-time
We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. Remove boilerplate (EEO etc). Preserve all substantive info. Let's parse the posting. Content: - Intro about Barry's (company description) maybe part of About the role? Actually "About The Role" heading present. The text after "About The Role" includes description of role: "Client Specialists are the first line of contact...". So we can put that under

About the role

with paragraphs. - Responsibilities: The posting lists "What You'll Do" with subheadings Front Desk Responsibilities, Fuel Bar Responsibilities, Facility Maintenance, Customer Service. Those are responsibilities. So we can create a

Responsibilities

and then maybe subheadings? But spec says use

for section headings only; we could still include subheadings as

? Not specified. Probably we should keep them as

or

  • . The instruction: Use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use
    • for any list of duties/requirements/benefits, and

      for prose. So we can treat each bullet list as

      • . For responsibilities we can list each duty as
      • . Might be many; we can group under subheadings but not required. We'll just produce a list. - Requirements: The posting includes "Qualifications" section with many bullet-like sentences. Those are qualifications/requirements. So we can put under

        Qualifications

        (or Requirements?). The spec includes both Requirements and Qualifications as possible headings. We need to decide which to use. The posting has a "Qualifications" heading. So we should use

        Qualifications

        . Also there might be "Requirements" separate? Not present. So we will not create a Requirements heading if no specific content. - Skills: Could be part of Qualifications; but we could extract skills like "Strong hospitality skills", "Friendly, outgoing personality", etc. However spec says prefer few substantive sections over many thin ones. So we could combine skills into Qualifications. So we may not create separate Skills section. - Benefits: Not mentioned. So omit. - Pay: The posting includes "The Pay Range For This Role Is 17 - 17 USD per hour(Wainscott)". That's specific: $17 per hour. So we need a Pay section with that info. Use

        Pay

        and

        $17 per hour

        . - Schedule: The posting includes availability requirements: full-time/part-time hours, weekend day, etc. That's schedule info. So we can create

        Schedule

        with details. We must not include placeholder like "commensurate with experience" etc. There's a phrase "memorable experience commensurate with the Barry’s brand" inside responsibilities; that's not a placeholder for pay; it's okay. We must not create a Pay/Schedule/Benefits section unless posting actually states them. We have Pay and Schedule. We must remove cookie/navigation/legal/EEO etc. The intro includes EEO statement; we must remove that. Also remove "Please be aware that smoking is prohibited..." maybe not essential? It's a policy but not about role; could be considered boilerplate? It's a workplace rule; maybe keep? It's not about role, but could be considered general info. The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. Smoking policy is legal/health; maybe consider boilerplate? Safer to remove. Also remove "Barry’s is the Best Workout in the WorldTM®..." etc? That's company description; might be considered part of About the role? It's not about role but could be considered background. The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. The company description is substantive about Barry's; but is it needed? It might be considered part of About the role? The posting includes "About The Role" after that description. The company description could be considered general info not specific to role; but we could keep it as part of About the role? Might be okay. However the instruction says "Prefer a few substantive sections over many thin ones." Including company description may be okay as part of About the role paragraph. We need to output only HTML fragment, no /, no markdown. Let's craft:

        About the role

        Client Specialists are the first line of contact at all Barry’s studios. As such, they are well-versed in all aspects of our business complying with company policies, procedures and directives. Client Specialists are key to developing lasting client relationships through providing superior hospitality and assisting clients with class selections, bookings, and questions; maintaining a clean studio; FuelBar orders; and merchandise purchases. Our Client Specialists are excellent communicators and positive brand ambassadors, helping convey memorable experiences for our clients. Their passion for Barry’s is conveyed in every client interaction. We are looking for passionate, hard-working, reliable, team-oriented, and forward-thinking problem-solvers with outgoing interpersonal skills, a love for health, an excitement for our brand, and the desire to be a part of building a stronger Barry’s community. This position encompasses the following responsibilities, each of which is carried out in equal measure: Front Desk, Facilities & Fuel Bar.

        Then Responsibilities: we can list bullet points. We need to capture all duties from the sections: Front Desk Responsibilities list many items: - Client Experience: Understanding of hospitality principles & processes and ability to execute as part of the Barry's Client Experience - Support the client experience with hospitality and studio amenities to build personalized experiences with the goal of positively impacting both sales and service - Be an effective brand ambassador, ensuring clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Barry’s brand - Establishing and maintaining Interpersonal Relationships: The candidate must develop constructive and cooperative working relationships with clients/staff, and maintain them over time - Assist clients, building individual connections, and providing direction with any questions or concerns - Communicating with Supervisors, peers: the candidate must provide information to supervisors and co-workers, by telephone, in written form, e-mail, text, or in person in a timely and efficient manner - Deliver first class client experience at all times - Ensure a clean and welcoming atmosphere at all times by assisting in studio cleaning, restocking, and upkeep as needed - Guide clients with regards to the latest studio promotions, membership discounts and/or special events - Maintain product knowledge for all studio retail operations - Participate in all relevant training and development programs and meetings as directed by Operations leaders - Have flexibility with schedule, having the ability to work weekends, holidays, morning or night shifts and adhere to work schedule, and meeting minimum availability requirements Fuel Bar Responsibilities: - Deliver quality protein smoothies and customer service in the Fuel Bar - Handle pre-orders and orders on the spot, custom to each client’s needs - Assist clients with questions and product selection - Complete client’s orders in a timely manner utilizing a POS transaction - Maintain fuel bar department areas clean and sanitized - Follow departmental procedures for safety, proper food handling, and sanitation according to local, state, and federal health code regulations - Properly rotate merchandise in refrigerated coolers and department tables, paying special attention to spoiling goods according to company policy - Prepare various fuel bar goods following company recipes Facility Maintenance: - Prepare studio spaces before, after, and in-between classes by cleaning exercise equipment, sweeping, mopping and/or vacuuming floors, and wiping mirrors - Support in cleaning and maintaining of locker rooms to brand standard as directed - Regular deep cleaning, organization, and service of common areas, including the lobby space, FuelBar, Red Room/Lift/Ride spaces, retail shelves, locker rooms, hallways, and storage areas - Conduct small studio repairs when appropriate - Laundry services, including collecting, washing, and folding towels - Adhere to daily and weekly cleaning and maintenance checklists Customer Service: - Ensure all existing and new clients are provided with the highest level of hospitality - Maintain client database and utilize information to increase client contact - Attend social functions within the community to generate new business, invite current and prospective clients to in-studio events, and reach out through curated clienteling tools We'll put all these as
      • under a
          . Then Qualifications: list bullet points from Qualifications section. Qualifications text: - Strong hospitality skills and alignment with Barry’s Mission, Vision and Values. - Ability to work either a full-time or part-time schedule - Full-time employees: Must be available for a minimum of 30 hours per week with minimal restrictions. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. - Part-time employees: Must be available for a minimum of 24 hours per week and minimum of 3-4 hours per available shift depending on state regulations. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. - Friendly, outgoing personality and enjoy social interaction - Exhibits enthusiasm for the studio and for the job - Must be a patient, courteous listener, able to show empathy - Responding to clients request with a can-do attitude - Cooperative manner with a focus on team culture. - Ability to prioritize and work within a fast-paced environment - Exceptional cleaning skills and a clear understanding of what constitutes a sanitary environment - Have an eye for detail and care for the studio’s appearance and cleanliness - Work as a cohesive team with all Barry’s staff members to ensure efficiency and effectiveness - Maintain a professional appearance and behavior - Demonstrate excellent communication skills - Candidates must be at least 18 years or older to apply We'll put these as
        • . Pay:

          Pay

          $17 per hour

          Schedule: we could combine schedule info from Qualifications but we already have schedule details there. However we might create a Schedule section with the availability details. Since we already have schedule details in Qualifications, we could avoid duplication. But spec says preserve ALL substantive information; we can keep schedule details in Qualifications (they are part of qualifications). However we also need a Schedule section if we want to separate. The instruction: Prefer a few substantive sections over many thin ones. So we might not create a separate Schedule section; we can keep schedule info under Qualifications. But we need to include Pay section because it's specific. So final sections: About the role, Responsibilities, Qualifications, Pay. Check if any other sections like Skills: we could extract skills but not needed. Now ensure we didn't include boilerplate: removed EEO, smoking policy, etc. Also removed "Barry’s is the Best Workout in the WorldTM®. Founded in West Hollywood in 1998..." That's company description; we kept some of that? We didn't include it. We only included the About the role paragraph starting from "Client Specialists are the first line...". Did we lose substantive info about Barry's? The instruction says preserve ALL substantive information; but maybe the company description is considered substantive about the employer, not the role. However it's not explicitly required to keep; but it's about the company. The instruction says "Preserve ALL substantive information; do NOT invent or summarize away detail." That likely includes company description. However the earlier part about Barry's is not about the role but could be considered background. The instruction didn't say to keep company description; but it's substantive info about the employer. I'd lean to keep it as part of About the role maybe preceding the role description.

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