Client Solutions Director - Engine by Starling

About the role

We are seeking an entrepreneurial and versatile leader who can drive the localisation and implementation of Engine's platform with North American clients, providing guidance and advice around Engine's capabilities. You will also help shape Engine's product for entry to the U.S. market and play a vital role in shaping Engine's North American growth.

Responsibilities

• Operate as a key part of the NA leadership team and contribute to the success of establishing Engine in the US and Canadian markets with a compelling product and platform
• Maintain a global mindset, both learning from the global product team and contributing findings to the global product roadmap for the benefit of all regions
• Build strong relationships both internally and within client and partner organisations, from establishing initial client relationships through to implementation
• Stay abreast of current product developments and innovations globally and apply to the North American market
• Help to grow our North American Client Solutions team
• Support early stage conversations, client workshops and demos, helping to identify and qualify genuine opportunities and contribute to marketing activities and conferences in NA
• Drive strategic client opportunities including supporting commercial and contractual conversations, preparing for pitches, and other marketing activities like events and thought leadership
• Foster and maintain strong relationships with our implementation partners, driving collaborative business development activities and go-to-market strategies

Requirements

• A strong, client centric product mindset and experience in client facing roles in banking, consulting, or at a technology company (5+ years experience)
• Experience in the U.S. banking sector and development of solutions for the market
• Experience leading the delivery of large-scale, complex programmes in financial services
• Rapidly understand client problems and present solutions in a structured and informative manner
• Excitement for the potential of Engine's technology to transform banking in the U.S. and Canada
• Inquisitive, curious, and able to understand client issues, needs and concerns while building trusted relationships
• Structured approach to complex or ambiguous problems
• Technical aptitude and curiosity
• Self-motivated and able to work in a highly autonomous environment
• Comfortable presenting to senior stakeholders, facilitating workshops and discovery sessions
• Flexible in approach to delivery

Benefits

• Medical, Dental, and Vision insurance plan options
• 401(k) with company match of 100% of the first 4%
• Company-paid Long-Term Disability, and Life and AD&D insurance
• Optional ancillary benefits such as Short-term Disability, Accident Insurance, Legal & ID Protection, and more
• 20 days annual vacation PTO and 11 Paid Holidays