Client Solutions Consultant - Engine by Starling

About the role

This role will put you at the heart of Engine's Client Solutions function, where you'll be responsible for ensuring the successful implementation of the Engine platform for our clients. You'll work on large-scale programs, end-to-end, where you'll be expected to manage day-to-day delivery, focusing on a particular functional workstream (eg. Onboarding or Payments & Cards). You'll work with clients to understand the challenges they face and help tackle them with a technology-centred approach. Through this, you'll develop a strong understanding of the Engine product and digital banking, applying its uses to markets around the world.

Requirements

• You have worked in client facing roles, in a consulting role, or at a technology company
• You have experience running workshops or demoing technology with clients
• You have some experience in financial services and technology delivery
• You have experience delivering complex programs
• You can rapidly understand client problems and present solutions in a structured and informative manner
• You take ownership and know when to seek external support for risks and issues you identify

Skills

• You are inquisitive and like the detail of understanding how something does and should work
• You can apply a structured approach to complex or ambiguous problems
• You have a technical aptitude and curiosity
• You are self-motivated and are able to work in a highly autonomous environment
• You are comfortable facilitating workshops and discovery sessions
• You have attention to detail
• You can adapt your communication style to different stakeholders (senior clients, consulting organizations, engineering functions)
• You are flexible in your approach to delivery, our teams tend to be hands-on and work in an Agile way without being wedded to any particular methodology