Client Services/Technician- Electronics

Essential Job Functions

• Inspect, test, troubleshoot, and repair a variety of aircraft electrical and electronic components, including cockpit control panels, junction boxes, and wiring harnesses.
• Apply a strong understanding of electronics theory, including AC/DC circuits, transistor and diode theory, logic circuits, relays, toggle switches, and push-button switches.
• Read and interpret test procedures, schematic diagrams, wiring diagrams, and maintenance manuals to efficiently diagnose and repair component defects.
• Utilize electronic repair tools and test equipment such as multimeters, oscilloscopes, function generators, crimping tools, soldering equipment, and wire strippers.
• Review incoming customer requests for electrical and electronic repairs and coordinate technical evaluations.
• Prepare accurate and timely repair quotes based on troubleshooting results, labor estimates, and parts requirements.
• Serve as the primary liaison between customers and technicians, ensuring clear communication regarding repair status, timelines, and costs.
• Provide professional customer support by addressing inquiries, resolving concerns, and ensuring a high level of customer satisfaction.
• Maintain accurate records of quotes, repairs, communications, and service histories for compliance and reporting purposes.

Requirements

• Prior experience in aviation electrical/electronics repair (avionics, wiring systems, components) preferred.
• Experience preparing repair quotes, estimates, or work orders.
• Experience troubleshooting and repairing aircraft electrical or avionics components.
• Excellent verbal and written communication skills, with the ability to explain technical information clearly to non-technical customers.
• Strong understanding of electrical troubleshooting, repair processes, and component-level diagnostics.
• Excellent verbal and written communication skills with the ability to explain technical information clearly to customers and non-technical individuals.