Client Services Specialist - Marketing

About the Role

This role provides general support to an office or group of sales professionals, including helping the team with business plan objectives. Responsibilities include preparing proposals, presentations, and communication materials, and coordinating the distribution of internal and external marketing information.

Responsibilities

• Capture documentation to complete voucher forms and process Brokers commission payments.
• Support Sales team members in the implementation of business strategies.
• Perform client property tours, resolve client issues, and reply to client pricing inquiries.
• Assist in the strategy and creation of marketing for particular properties.
• Serve as a point of contact for the sales team for information requests.
• Source properties and/or clients by researching local and national databases.
• Track and report on replies and communications from sourcing activities.
• Build and produce property marketing campaigns, including property information materials such as flyers, property brochures, and proposals.
• Develop comparable market analyses and targeted mailing lists.
• Maintain and update marketing database systems, intranet, and external website.
• Collect and analyze data to identify and address sophisticated problems; may recommend new techniques.
• Suggest improvements to processes to increase team efficiency.
• Assess and communicate difficult content in a concise and logical way.
• Identify and respond to conflicting demands.
• Comprehend instructions, communications, and memos; write routine reports and correspondence.

Requirements

• High school diploma required.
• 3 years in an administrative role working with professionals.
• 2 years in the Real Estate industry.
• Active state real estate license preferred.
• Ability to present information to a large group of employees.
• Ability to calculate figures such as percentages, discounts, and commissions and conduct basic financial analysis.
• Knowledge of how to abstract a lease.
• Sophisticated detailed and quantitative skills.
• Experience with Microsoft Office Suite, internet research, and web publishing skills.
• Ability to edit basic templates in PowerPoint and/or InDesign.
• Ability to thrive in a fast-paced environment of continuous change.
• Currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Benefits

• Medical, Dental, and Vision coverage.
• 401(k) retirement plan.
• Disability benefits.
• Paid holidays and vacation.